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FAQ
Browse the frequently asked questions about our products and services. If you don’t find the answer you’re looking for, feel free to reach out to our customer support team.
What is the cycle life of these batteries?
Our batteries have a cycle life of 4000+ cycles
How do the batteries perform in low or high temperatures?
Our batteries operate reliably in temperatures from -20°C to 60°C, with a built-in BMS (Battery Management System) ensuring protection against overheating, making them suitable for various outdoor conditions.
What features does the BMS in your batteries offer?
The built-in BMS provides protection against overcharging, over-discharging, overheating, and short circuits, ensuring safety and longevity, especially for high-load applications like RVs or off-grid systems.
What kind of warranty do your batteries come with?
A: We offer a 5-year warranty on all our batteries (12V and 48V), covering manufacturing defects and performance issues. If you encounter any problems, contact us, and we’ll provide a replacement or repair.