Frequently Asked Questions

Store at 50-70% state of charge in a cool, dry location (10-25°C ideal). Check and top up charge every 3-6 months during extended storage. Do not store fully depleted or fully charged for extended periods. The BMS low-power mode minimizes self-discharge during storage.

Capacity depends on your power consumption and trip duration. General guidelines:

• Weekend trips (1-2 nights): 50-100Ah
• Extended touring (3-7 nights): 100-200Ah
• Full-time off-grid living: 200Ah+ or dual battery systems

Calculate your daily consumption in amp-hours by listing all devices and their runtime requirements.

Install a DC-DC charger between your vehicle alternator and auxiliary battery. The DC-DC charger regulates voltage and current for safe lithium charging, compensates for voltage drop over cable runs, and protects both the alternator and battery. Direct connection to alternator is not recommended for lithium batteries.

Not recommended. LiFePO4 batteries require specific charging profiles (14.4-14.6V absorption, 13.6V float) that differ from lead-acid batteries. Use a lithium-compatible charger, DC-DC charger, or solar charge controller with LiFePO4 settings. Using incorrect charging equipment may damage the battery or reduce lifespan.

The built-in Battery Management System (BMS) provides protection against overcharge, over-discharge, short circuit, over-current, high temperature, and low temperature. The BMS monitors individual cell voltages and automatically disconnects the battery if parameters exceed safe limits.

ANTPAK lithium batteries include a 5-year warranty covering defects in materials and workmanship. Warranty is valid for the original purchaser and is non-transferable. Warranty does not cover damage from improper installation, water ingress, physical damage, or use outside specified parameters.

Power stations are all-in-one units with battery, inverter, charge controller, and multiple outputs integrated. They offer plug-and-play convenience with no installation required. Lithium batteries require separate components (inverter, charger, distribution panel) but offer higher capacities, longer lifespans, and greater flexibility for permanent installations.

Calculate daily energy consumption: List each device wattage, multiply by hours of use per day, add all devices for total Wh needed, add 20% buffer for inverter efficiency loss. Example: Laptop (60W × 4h = 240Wh) + phone charging (20W × 2h = 40Wh) + LED lights (10W × 6h = 60Wh) = 340Wh minimum. Select a power station with capacity exceeding this total.

ANTPAK power stations can run laptops, phones, tablets, LED lights, small fans, CPAP machines, camera equipment, portable fridges, and small appliances. Check the continuous output rating (watts) against your device requirements. The inverter cannot run devices exceeding its rated capacity.

Continuous power is the sustained output the power station can maintain indefinitely. Peak/surge power is the short burst capacity (typically 2x continuous) for devices with motor startup loads like compressor fridges. Select a power station where continuous rating exceeds your device requirements and peak rating handles startup surges.

Yes. ANTPAK power stations support pass-through charging, allowing simultaneous charging and output. Note that input charging rate may be reduced while outputs are active. For maximum charging speed, disconnect loads during recharge.

ANTPAK power stations use LiFePO4 (Lithium Iron Phosphate) batteries rated for 2,000-5,000 charge cycles. With typical use (one cycle per day), expect 5-10+ years of service life. Calendar life is typically 10+ years when properly maintained and stored.

ANTPAK power stations include a 2-year warranty covering defects in materials and workmanship. Warranty covers internal components including battery cells, inverter, and charge controller. Warranty does not cover physical damage, water ingress, or damage from use outside specified parameters.

Hardshell tents feature fibreglass or aluminium outer shells with gas-strut assisted opening. Setup time is typically 30-60 seconds. They offer better aerodynamics, weather sealing, and durability when closed. Softshell tents use canvas or poly-cotton fabric with manual fold-out frames. They provide larger sleeping areas and often include annexe compatibility, but require 5-10 minutes for setup.

Most vehicles with roof racks or crossbars can accommodate a rooftop tent. Check your vehicle's static roof load rating (while parked, typically 150-300kg) and dynamic roof load rating (while driving, typically 50-80kg). The combined weight of the tent plus occupants must not exceed the static rating. The tent weight alone must not exceed the dynamic rating.

• 2-person: 120-140cm width, suitable for couples or solo campers with extra space
• 3-person: 140-160cm width, fits two adults and one child
• King-size: 180cm+ width, maximum comfort for two adults

Consider your sleeping preferences—some prefer extra space while others prioritise compact folded dimensions for better vehicle handling.

Allow fabric to dry completely before closing to prevent mould and mildew. Clean fabric with mild soap and water—avoid harsh chemicals. Lubricate zippers periodically with silicone spray. Check mounting bolts and gas struts annually. Store in dry conditions if removing from vehicle for extended periods.

Nomad Camper rooftop tents include a 2-year warranty on materials and workmanship. Warranty covers fabric, frame, gas struts, and mounting hardware. Warranty does not cover normal wear, UV degradation from extended sun exposure, damage from improper installation, or damage from use in extreme conditions beyond specifications.

Side awnings: Pull out perpendicular to the vehicle on one side. Standard projection is 2m-2.5m. Best for quick shade setups.

270-degree awnings: Wrap around three sides of the vehicle (driver side, rear, passenger side). Provide maximum coverage area and wind protection from multiple directions.

Freestanding awnings: Supported by legs without vehicle attachment. Can be positioned independently of vehicle location.

Match awning length to your vehicle's roof rack length (typically 1.4m-2.5m). Projection (extension distance) is typically 2m-2.5m. Calculate total coverage area by multiplying length by projection. A 2.5m × 2.5m awning provides approximately 6.25m² of shaded area.

Common mounting methods:

• C-channel mount: Slides into roof rack extrusion channel
• Bracket mount: Bolts to roof rack crossbars
• Direct mount: Attaches to vehicle rain gutter or fixed points

Ensure your roof rack has adequate weight capacity for the awning (typically 10-25kg). Follow manufacturer installation instructions for correct positioning.

Side awnings typically deploy in 1-2 minutes with two people (one person possible with practice). 270-degree awnings require 3-5 minutes for full deployment around the vehicle. Freestanding setups with poles and pegs may take 5-10 minutes depending on configuration.

Nomad Camper awnings include a 2-year warranty on materials and workmanship. Warranty covers fabric, frame, arms, and mounting brackets. Warranty does not cover damage from wind overloading, improper installation, UV degradation from extended sun exposure, or normal wear.

Panel wattage should match your daily energy consumption and available sun hours. General guide: Panel Wattage = Daily Consumption (Wh) ÷ Peak Sun Hours (typically 4-6 hours in Australia). Example: 400Wh daily consumption ÷ 5 sun hours = 80W minimum panel. Add 20-30% buffer for cloudy conditions and efficiency losses. A 100W panel is suitable for 100Ah battery top-up charging.

Monocrystalline: Higher efficiency (18-22%), performs better in low light and high temperatures, smaller footprint for equivalent wattage, typically more expensive.

Polycrystalline: Lower efficiency (15-17%), larger footprint, more affordable. ANTPAK panels use monocrystalline cells for maximum power output in compact designs.

Not recommended. Use a solar charge controller (MPPT or PWM) between the panel and battery. The charge controller regulates voltage and current, prevents overcharging, and optimises power transfer. Direct connection risks battery damage from unregulated voltage.

MPPT (Maximum Power Point Tracking): Converts excess voltage to additional current, 15-30% more efficient than PWM, ideal for large panels and high-voltage configurations.

PWM (Pulse Width Modulation): Simpler design, lower cost, suitable for small systems where panel voltage matches battery voltage. MPPT is recommended for most off-grid applications.

Basic connection: Solar Panel → Solar Charge Controller → Battery. Use appropriately rated cables and connectors (typically MC4 or Anderson).
Ensure the charge controller is compatible with your panel voltage/wattage and battery type (select LiFePO4 setting for lithium batteries). Follow charge controller manual for correct connection sequence.

ANTPAK solar panels include a 2-year warranty on materials and workmanship, with extended performance warranty on power output degradation. Warranty covers manufacturing defects and premature cell failure. Warranty does not cover physical damage, damage from improper connections, or normal efficiency degradation over time.

Cable size depends on current draw and cable length. General guide:

• Up to 30A / under 3m: 6mm² (6 B&S)
• 30-50A / 3-6m: 8mm² (8 B&S)
• 50-80A / over 6m: 13.5mm² (6 B&S) or larger

For high-current applications like inverters, use minimum 6 B&S or larger. Undersized cables cause voltage drop and heat buildup.

Essential tools: Wire crimper (for Anderson plugs and terminals), wire stripper, multimeter (for voltage and continuity testing), heat gun or lighter (for heat shrink tubing), screwdrivers, spanners/wrenches for battery terminals. Quality crimping tools ensure reliable connections.

ANTPAK electrical accessories include a 12-month warranty on materials and workmanship. Warranty covers manufacturing defects and premature component failure. Warranty does not cover damage from incorrect installation, overloading beyond rated specifications, or physical damage.